Service description for Valossa Core API

Regular Use


Regular Use means accessing the Valossa Core API system through the Valossa Pay As You Go mechanism. In the Valossa Pay As You Go mechanism, usage is charged from a credit card or by consuming payment balance from other sources. (Before the change in December 2017, Regular Use referred to accessing the Valossa Core API system through the Valossa Credit mechanism, which was retired in the change with any old unused Valossa Credit being converted into positive payment balance in the new system.)

The content and scope of the service may change.

One or more credit cards must be added for enabling payments. One of the credit cards must be selected as the default card, on which the payments are charged. Payments are charged either at the change of each month, or when a high-enough debt has been accumulated. If payments cannot be processed on the credit card, processing of job assignments will cease. Valossa may skip charging the card in situations where the amount to be charged would be very small. The skipped charge may be actuated as part of a later charging event on a credit card. If a payment fails due to expired, faulty or missing credit card information, a working credit card must be added as soon as possible and Valossa has the right to charge the outstanding amount from the working credit card at any time or to collect the amount from the customer by other means.

Value Added Tax (VAT) is added to the charged sums, when the applicable law so requires.

Invocation of the service

The API is invoked using either the REST API (over HTTPS) or the helper page in Valossa Portal, which in the background accesses the REST API. The video files must be existing entire video files, not video streams. There are limitations regarding the size and other properties of the video files that can be accepted by the system. These limitations are described in the documentation or by some other means, or they may arise during the usage of the system for example in messages returned from the service to the customer.

The Valossa Core API enables the analysis of video files through a REST API endpoint provided by Valossa. The Customer can create job assignments through the API. The job assignments are placed into a processing queue, from which the Valossa AI service picks job assignments to be processed. When analyzing the video files, the system provides Valossa Core metadata as the result of the analysis. More details can be found in the API documentation.

Enterprise Use

Enterprise Use means accessing the Valossa AI system based on dedicated computing capacity. Please contact Valossa to discuss details of Enterprise Use for your company.

Service description for Video Insight Tools

Use in Valossa Portal


If Video Insight Tools are active as a chargeable service or in the context of a free usage period, they can be used in Valossa Portal.

Credit card payments for Video Insight Tools are processed with a logic similar to that described above for the Valossa Core API.

The content and scope of the service may change.